How a $1B Tech Solutions Provider Boosted Efficiency with a PMO

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Optimizing Cloud Architecture for Cost Savings and Resource Management

A $1 billion technology solutions provider faced significant challenges due to the absence of a corporate-wide Project Management Office (PMO). This gap led to costly delivery inefficiencies and poor resource allocation across the organization. They lacked standardized best practices, project management tools, templates, and documentation for daily operations. Additionally, there was no consistent mechanism for achieving repeatable project success or tracking resource allocation and utilization across project management teams.

We partnered with our client to evaluate the organization's current project management practices, benchmarking them against industry best practices to uncover areas for improvement. We established a PMO Center of Excellence to centralize a standardized PM methodology, best practices, and reporting templates, while documenting processes to ensure alignment across PM teams. Additionally, we assisted in selecting a PPM tool to support the new processes and facilitated consistent KPI and BI reporting, as well as resource management.

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