Our client, a non-profit human services organization, wanted to capture the current state of their organization through an employee engagement survey. They wanted to capture snapshots of their work environment, results, employee satisfaction, organizational values, professional development, and organizational purpose. Leadership hoped to gains insight into ways they could alleviate pain points and reinforce company success.
We utilized Digital Discovery® to rapidly interview the organization’s employees underneath its different departments, to gain insight into current levels of employee engagement. Using machine-learning technology, the tool assimilated information from each interview and, with the support of our team of analysts, clustered and summarized results, developed sentiment analysis, and provided the consulting team with tangible insights to support final recommendations.