Our client, a small-sized management consulting
firm, was dealing with various organizational changes. From leadership to employee location, transformation was occurring at various levels and stages within the organization. As a result, they wanted to know the effects this transformation was having on their workforce, as well as any insight into ways they could alleviate pain points and reinforce overall transformation’s successfulness.
We utilized Digital Discovery® to rapidly interview all of the organization’s employees underneath its
different practices, in order to gain insight into current levels of employee engagement. Using machine-learning technology, the tool assimilated
information from each interview and, with the support of our team of analysts, clustered and summarized results, developed sentiment analysis, and provided the consulting team with tangible insights to support final recommendations.